Salon booking and payments software for Vancouver salons
FlatPurse Flow is salon software built in Edmonton for salons in Vancouver and across Canada. It runs bookings, payments, clients and staff in one app. Its AI Front Desk answers clients, and AutoPilot recovers no-shows and fills last-minute gaps so your chairs stay booked.
What Vancouver salons use Flow for
- Online booking, 24/7. Clients pick a service, stylist and time from your booking page and can pay online.
- No-Show Recovery. About an hour after a missed appointment, Flow messages the client with an easy rebook link.
- Last-Minute Slot Filler. A cancelled slot is offered to clients who want an earlier time.
- AI Front Desk. Answers booking questions and books appointments while you're with a client.
- Payments in the chair. Credit and Interac with Tap to Pay on your iPhone, tips included. No terminal to buy.
- Daily Brief. A morning summary of today's bookings, yesterday's revenue and what needs your attention.
Built for British Columbia
British Columbia businesses charge 5% GST. BC's 7% PST applies to retail products; most personal services aren't subject to PST, so Flow charges it on products and lets you turn it on for services if it applies to yours. Deposits aren't taxed; tax is charged on the final bill. Confirm each service with your accountant.
Vancouver salons in Kitsilano, on Main Street and in Gastown pay some of the highest rents in the country, so a marketplace fee on every new client adds up fast. Flow never takes a commission on a new client, and it fills cancelled chairs on its own.
“I built Flow in Edmonton because I watched salon owners lose money to empty chairs and marketplace fees they couldn't see. Flow fills the chair, takes the payment and never takes a cut of a new client.”
George Ogunbande, Founder, FlatPurse Flow
No marketplace commission
Flow never takes a cut when a new client books you. Card payments are Stripe's standard rates, paid by your shop: 2.7% + 20¢ tapped, 30¢ flat for Interac and 2.9% + 30¢ online.
Questions Vancouver salon owners ask
- Is Flow made in Canada?
- Yes. FlatPurse Inc. is based in Edmonton, Alberta, client records are stored in Canada, and Flow handles British Columbia sales tax (5% GST, plus 7% PST on retail products).
- Can I move my clients from Fresha, Vagaro or Booksy?
- Yes. We import your clients for you, and most shops are running in under a day.
- How much does it cost?
- Plans start at CAD 39/month. Founders Beta members save 40% in year 1 and 25% for life after that. Every plan starts with a free 14-day trial of Pro+, no card required.
Everything in Flow
- Bookings: online booking page, calendar, staff assignment and real-time availability.
- Clients: full client history and lifetime value, plus automatic segments on Pro and up: New, Loyal, VIP, Overdue, Churn Risk.
- Team: staff profiles, availability, invitations and performance.
- Tap to Pay: take credit and Interac on an iPhone. No card reader to buy.
- Canadian sales tax: GST, HST, PST, RST and QST for all 13 provinces and territories, applied on the final bill.
- AI Front Desk: answers client questions and books appointments while you work.
- Daily Brief: each morning, today's bookings, yesterday's revenue, AutoPilot activity and what needs your attention.
- AutoPilot: No-Show Recovery about an hour after a missed appointment, Last-Minute Slot Filler, win-backs, rebooking reminders and birthday offers, with the revenue it recovered.
- Flow Coach: AI coaching on what to change to grow revenue.
- Business Health Score: one number that tracks how your business is doing, with what's moving it.
- Revenue forecasting: see next month's revenue before it happens.
AI Front Desk and the Daily Brief come with Pro. AutoPilot, Flow Coach, the Business Health Score and revenue forecasting come with Pro+. See plans.
No card required. Full Pro+ access during the trial. Set up in under a day. We'll move your clients over for you.