Spa booking and management software for Toronto spas
FlatPurse Flow is spa software built in Edmonton for spas in Toronto and across Canada. It runs treatment bookings, payments, clients and staff in one place. Its AI fills cancelled treatment slots and brings lapsed clients back.
What Toronto spas use Flow for
- Treatment booking. Clients choose the treatment, therapist and time; each treatment carries its own length and price.
- Payment links for deposits. Text a client a payment link to secure a long treatment. Deposits aren't taxed; tax is charged on the final bill.
- Last-Minute Slot Filler. A cancelled facial or massage is offered to clients on your list before the hour is lost.
- Birthday offers. AutoPilot sends clients an offer around their birthday.
- Client segments. On Pro and up, see who is New, Loyal, VIP, Overdue or at risk of leaving.
- Reviews and reminders. Automatic reminders before every visit, and a review request after it.
Built for Ontario
Ontario businesses charge 13% HST on services and products. Flow applies it to every final bill and records it for your GST/HST return. Deposits aren't taxed; tax is charged on the final bill. Pricing is in CAD and client records stay in Canada.
Toronto spas in Yorkville and on Queen West sell long, high-value treatments. AutoPilot fills a cancelled slot from your list, sends birthday offers and wins back clients who haven't returned, then shows the revenue it brought in.
“I built Flow in Edmonton because I watched salon owners lose money to empty chairs and marketplace fees they couldn't see. Flow fills the chair, takes the payment and never takes a cut of a new client.”
George Ogunbande, Founder, FlatPurse Flow
No marketplace commission
Flow never takes a cut when a new client books you. Card payments are Stripe's standard rates, paid by your shop: 2.7% + 20¢ tapped, 30¢ flat for Interac and 2.9% + 30¢ online.
Questions Toronto spa owners ask
- Does Flow send reminders?
- Yes, automatic reminders before every appointment.
- Is client data stored in Canada?
- Yes. Client records are stored in Canada.
- How does Flow handle Ontario sales tax?
- It applies 13% HST on the final bill, and lets you mark any service tax-exempt.
- How much does it cost?
- Plans start at CAD 39/month. Founders Beta members save 40% in year 1 and 25% for life after that. Every plan starts with a free 14-day trial of Pro+, no card required.
Everything in Flow
- Bookings: online booking page, calendar, staff assignment and real-time availability.
- Clients: full client history and lifetime value, plus automatic segments on Pro and up: New, Loyal, VIP, Overdue, Churn Risk.
- Team: staff profiles, availability, invitations and performance.
- Tap to Pay: take credit and Interac on an iPhone. No card reader to buy.
- Canadian sales tax: GST, HST, PST, RST and QST for all 13 provinces and territories, applied on the final bill.
- AI Front Desk: answers client questions and books appointments while you work.
- Daily Brief: each morning, today's bookings, yesterday's revenue, AutoPilot activity and what needs your attention.
- AutoPilot: No-Show Recovery about an hour after a missed appointment, Last-Minute Slot Filler, win-backs, rebooking reminders and birthday offers, with the revenue it recovered.
- Flow Coach: AI coaching on what to change to grow revenue.
- Business Health Score: one number that tracks how your business is doing, with what's moving it.
- Revenue forecasting: see next month's revenue before it happens.
AI Front Desk and the Daily Brief come with Pro. AutoPilot, Flow Coach, the Business Health Score and revenue forecasting come with Pro+. See plans.
No card required. Full Pro+ access during the trial. Set up in under a day. We'll move your clients over for you.